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The Customer has spoken – JD Power CSI ratings

Wonder how the top car brands really stack up on the quality of dealer service? Today, JD Power released its 2010 CSI Study.  Cadillac rates as #2 auto brand in the study, and tied for making the largest improvement.   J.D. Power and Associates conducts many quality studies.  So let me explain this one:  Their CSI study [...]

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