Report Card Day – Cadillac moves from 10th to 3rd in J.D. Power Initial Quality

The annual J.D. Power and Associates Initial Quality Study℠ was just released.  Remember report card day at the end of the school term? That’s today in the world of auto manufacturing.  The highlights:  Quality continues to rise, with some brands rising more than others. Cadillac moved from 10th to 3rd, one of bigger gains in [...]

Giving Thanks

The turkey and stuffing will be a little bit tastier this weekend. We’re thankful for some recent achievements. J.D. Power’s Sales Satisfaction Index put Cadillac in the 4th position among the dozens of car brands, up from 7th a year ago. The kudos here go to Cadillac dealers. Also, for the second straight year, CTS [...]

Quality Counts

By Liz

If you follow the car business at all, you’ve probably seen reports of the top quality measurements and surveys such as J.D. Power & Associates and others. This is serious business. Everyone has their own “expert” opinion on what cars possess higher quality than others. And the quality reputation of particular brands and vehicles is of absolutely vital importance.

But there are very, very few third-party methods for actually measuring quality.